General Terms and Conditions (GTC) of Albert Management SRL
Company information:
Company name: Albert Management SRL
VAT ID No.: RO28073983
Beneficial owner: Albert Robert Attila
1. Scope
These General Terms and Conditions (“Terms”, “Agreement”) govern the sale of custom-made products by Albert Management SRL (“Company”, “we”, “us”, “our”) via the website Albert-coprisedili.it (“Website”). By placing an order, you agree to these Terms and Conditions and undertake to comply with them. These Terms and Conditions comply with applicable EU regulations.
2. Custom-made products and return policy
Custom-made products:
All products we offer are individually manufactured according to your specific requirements. In accordance with Article 16(c) of the EU Consumer Rights Directive, these products are excluded from the right of withdrawal and return.
No returns:
Due to the individual production process, cancellations and returns are not possible after order confirmation and payment.
Cancellations:
Cancellation is only possible if the product was manufactured incorrectly or does not match the order confirmation. Minor color variations due to different screen displays do not constitute grounds for cancellation. To ensure your satisfaction, we can send physical material samples upon request before you place your final order.
3. Ordering process and payment
Order confirmation:
All orders must be confirmed via an order confirmation form, which will be sent to you electronically via your chosen communication channel.
Down payment:
A down payment of at least 50% of the total order value is required before order processing can begin. Production will only commence after receipt of this down payment.
Final payment:
The remaining amount must be paid in full before the products are shipped. Shipping will only take place after receipt of 100% of the payment.
Payment methods:
We accept various payment methods, including bank transfer, credit/debit card, and Euplatesc.ro. All payments are made according to the payment terms specified in the order confirmation.
4th delivery
Delivery time:
The maximum delivery time is 90 days, including public holidays and weekends, starting from the day after receipt of the deposit („Day 1“).
Shipping:
We will inform you as soon as your order is ready for shipment. Delivery will only take place after full payment has been received. Shipping costs and details are listed in the order confirmation.
5. Warranty
Warranty period:
We offer a 5-year warranty on all our products, covering sun exposure and normal wear and tear.
Exclusions:
The warranty does not apply to:
Misfits due to incorrect assembly or incorrect measurements provided by the customer.
Mechanical damage, including cuts, tears or burn marks (e.g. from cigarettes).
Warranty claims:
In case of a suspected warranty claim, please contact us with a description of the problem and proof of purchase. We will review the claim and decide on repair or replacement.
6. Liability
Limitation of Liability:
Our liability is limited to the purchase price of the product in question. We accept no liability for indirect, incidental, or consequential damages arising from the use or non-use of our products.
Force Majeure:
We are not liable for delays or failure to perform obligations due to events beyond our control, including natural disasters, force majeure or governmental action.
7. Applicable Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of Romania. The courts of Romania shall have exclusive jurisdiction over any disputes arising in connection with these terms and conditions.
8. Changes to the Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. Changes will be communicated to you via the contact details you provided and will take effect upon publication on the website. Continued use of our services constitutes your acceptance of the amended Terms and Conditions.
9. Contact information
If you have any questions about these terms and conditions, please contact us:
Albert Management SRL
Address: str. Livezeni 4a, 540233 Târgu Mureș, Romania
Email: info@autointerior.eu
Telephone: +40 742 258 532
